choose language

Deutsch français 日本語 中文(中国)

Incorrect data

0

Comments

3 comments

Please sign in to leave a comment.

  • Avatar
    praxis22

    It happens a lot to me, and it's quixotic. the watch shows 10K+ the app any number from 3-7K no matter how often I try to sync, or when. Sometimes the next morning the scales show the correct number, sometimes 3-7K there seems no rhyme or reason to it. However, since I'm getting the steps I don't worry about it too much.

    0
    Comment actions Permalink
  • Avatar
    tyler

    The same thing happens with my watch. My watch always seems to show more steps than the app does. I'm not sure which one is correct and I hope this is fixed soon.

    0
    Comment actions Permalink
  • Avatar
    praxis22

    It is kind of annoying, but ultimately the watch just helps you keep score. I went for about a month or more, just using my FitBit charge 3 as a display, (wouldn't sync) before I switched ecosystems. The community here seems far less toxic.

    0
    Comment actions Permalink
0

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.