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Asking to Pair Each Time

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    jencharls878

    It seems that your scale resets every time you use it. Have you been removing the batteries of your scale whenever you are not using it? I have a lot of experience in smart devices and removing batteries caused my devices to reset to factory settings. But you can check this with the support team at https://support.withings.com/hc/en-us/requests/new.

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