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Tracking sleep is wrong

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    Soha

    Hello,

    While we await the highly anticipated enhancements to our sleep tracking system which was the winner of our poll; we are happy to share a quick piece about how the watch tracks sleep stages. 

    The sleep stages (e.g. light and deep) are measured based on wrist movement.

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    mkimmle

    same here, and now it stopped tracking my sleep 3 days ago

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    Zane

    I experienced the same issue with my watch not tracking my sleep. I contacted Withings customer support and assisted me in resolving this problem. You can contact them by following this link https://support.withings.com/hc/en-us/requests/new.

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