Hy, in my brand new Steel HR Sport, digital time is correct displayed, while the hands not. In SETUP HEALTH MATE App for CALIBRATING THE HANDS don't appears the function SET THE TIME. Someone found a similar situation? Tnks
-
I solved the problem of incorrect position of the time markers by improving the alignment from set-up. In SETUP HEALTH MATE App for CALIBRATING THE HANDS you must pay attention when set 12:00 on the smartphone and take a look on the same time on the watch to controlling that hand is in correct position: 12:00 on the APP and 12:00 on the watch.
-
Thanks for the post, Connie. When I go to Devices in the Health Mate app, the only choices are to see a listing of the devices that I can purchase or install a device. When I go through the steps to install a device, it gets stuck when looking for the watch. Says it can't find it. I'm not seeing anything that says "My devices" or "set time." Any ideas?
-
Janet, looks like your phone couldn't detect your watch. Have you checked out the troubleshooting for installing your device? https://support.withings.com/hc/en-us/articles/226956528-I-m-having-issues-installing-my-Steel-HR-Steel-HR-Sport-What-should-I-do-
Comments
15 comments
Please sign in to leave a comment.