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Steps from healthmate won't sync with noom

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    jencharls878

    Were you able to contact customer support? If not, I suggest you do so at https://support.withings.com/hc/en-us/requests/new. They might be able to help you with your concern.

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    kongeegen

    I’m in a can not connect to Noom nightmare And looking for help. At first my Move watch worked wonderful, then periodically (is have to reset it). Then not at all. I bought a Steel, and have not been able to fat it to connect at all. I’ve done all the steps at Noom hell center too. Any one know hoe to solve this riddle?

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    vieudebrix

    Je suis âgé de 75 ans, j'ai des soucis cardiaques, je suis en surpoids , je suis diabétique et je me soigne pour l'apnée du sommeil,sinon je vais bien et j'envisage d'acheter une montre connectée. Je ne possède pas de iPhone ou autres tel portable, mais mon épouse a un iPhone X. en initialisant un éventuel achat avec son iPhone, m'est-il possible de transférer mes résultats de son iPhone vers mon iMac? Comme pour mon pèse-personne "Witting" ? Si oui quel produit me proposeriez-vous? Sachant que je n'ai pas besoin de connexion téléphone et autres applications de communication( J'entends très mal.. Le téléphone ne m'est d'aucune utilité.

    Merci de votre assistance

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    j_johnson07

    I’m having this same issue. The Noom app shows that my Health Mate all is synced properly and my steps are syncing properly with health mate but they aren’t showing up at all in the Noom app.

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    liscampa

    I’m having the same issue it was syncing and 2 days ago it stopped. And now health mate app eon’t even show on the source options from noom.

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    katamcclanahan

    Yes, licampa! "I’m having the same issue it was syncing and 2 days ago it stopped. And now health mate app eon’t even show on the source options from noom"

    Same exact thing. I'm having to reroute Health Mate to my Apple Health Steps but it never syncs correctly so when it gets to my Noom app, it's always several hundred steps less than I actually did that day. And Noom is no longer showing up in options for apps in my Health Mate app. 

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