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Scale Weight & App Weight Don't Match

Body+
Written by Steven P

1 comment

When the scale pushes to data to Healthmate app the two are never the same.  The scale can show a loss of 2.4 but the app will show a loss of 2.6.  It is not always consistent in the error but it NEVER matches exactly.

Thoughts?

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Date Votes
  • Official comments from Withings
    Maxime From Withings

    Hello,
    Hard to say like that but few hints:
    - units used on both side are not the same ? Kg, lb, st lb ? Also, in app, it's possible to display body masses in kg/lb/st lb and not in %.
    - manual weight measure added in app but not transmitted to the scale. The scale connects itself once per day to transmit and get new information + everytime after a user makes a measure. So, there are possibilities that the scale can't be aware of manual weight measures added in app.

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