I find it quite condescending and insulting to have opened several cases regarding the "Sleep Smarter program" and to look in forums and to see each case marked as "solved"
DEAR WITHINGS, THE SLEEP SMARTER PROGRSM IS STILL NOT WORKING AFTER SEVERAL MONTHS AND TO REPLY TO MY REQUEST WITH A BLANKET REPLY, TELLING ME THAT YOU ARE WORKING ON A FIX IS INSULTING MY INTELLIGENCE AND DISRESPECTING ME AS A CUSTOMER!!!!
TO THEN MARK THE CASE CLOSED AND SOLVED IS DOUBLING THE INSULT!!!
WHY DON'T YOU JUST DELETE THE PROGRAM FROM THE APP AND THEN CREATE A BRAND NEW ONE?