My withings has stopped syncing to my Fitbit account as of April 2019. Is this a glitch or will be fixed soon?
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I contacted Withings customer support and received a replay yesterday (April 24th):“Our development team is aware of this latest issue and are in discussion with Fitbit to have a resolution out as soon as possible.”Hopefully, this issue will be resolved. I just hope this isn't Fitbit trying to sell more scales.
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I saw a post in the Fitbit customer forum that this problem was fixed a few days ago. I used the following link to re-establish a link and now my Withings scale data is showing up on my Fitbit app.
https://www.fitbit.com/weight/withingsProblem solved! (And it really was Fitbit’s fault.)
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My Withings Body Scale stopped syncing to FitBit on April 15th. Coincidentally, that was also the same day I activated a FitBit Inspire HR tracker.
Have tried logout/login, revoke access, clear cache/cookies, etc. Still get error when attempting to link via https://www.fitbit.com/weight/withings
Anyone have a fix?
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via https://www.fitbit.com/weight/withings
Now Works !
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I think this is Fitbit’s way of forcing us to buy their Aria scales. Definitely not how to get customers to buy their products. Their scales came out after the Withings scales and offer no good reason to upgrade to - no differentiating or must have features. Poor marketing at Fitbit!
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UPDATE: I tried using IFTTT (if this then that) to setup my own link between my Withings scale and my Fitbit account. Unfortunately this was unsuccessful, but the error I received was on the Fitbit end and it seems to confirm that the problem is with Fitbit's server. Specifically, the error is:
Error 502
Bad gateway
ifttt.fitbit.com: Host Error
What happened? The web server reported a bad gateway error.For those of you who are curious as to how this should work, the following page has the instructions:
How to sync your weight between Nokia/Withings scales and Fitbit
http://ipadguild.com/syncing-your-weight-between-nokiawithings-scales-and-fitbit/In addition, I also received the following generic e-mail from Withings Customer Service rep (see the e-mail from Josephine below).
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Josephine (Withings)
Apr 24, 12:07 CEST
Hello Edward,
Thank you for contacting us. I'm sorry to hear of the syncing issue that you are experiencing between your Withings Body Cardio scale and Fitbit app.
Our development team is aware of this latest issue and are in discussion with Fitbit to have a resolution out as soon as possible.
Hoping for your patience and understanding. Have a good day!
Best regards,
Josephine
Customer Service | Withings -
Same problem here since April, 15th. My wife uses a Fitbit Tracker and my Withings scale, but no synchronization between her Fitbit App and the Withings account since that date. I am using a Nokia watch + the Withings scale and have no problem with the Health Mate App.But she prefers the Fitbit App ...
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Just to note that I followed up with Fitbit. They told me to remove the device and reconnect it. Two issues with that: it no longer appeared as a connected device anyway; health mate also doesn't appear among the apps that fitbit says it works with. They asked for my email and then wrote back to say they checked my account and, indeed, it's not connected, and that I should try to connect it. Long story short - still going in circles without success and having the same error reported by many others when I try to use the wizard link.
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