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My Thermo doesn’t turn on, it just vibrates

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rodolfo
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When I try to turn on my Thermo it doesn’t appear any message, just vibrates a couple of times

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    Zane

    I would try contacting the Withings customer support with your issue, they should be able to help. You can reach out to them by following this link https://support.withings.com/hc/en-us/requests/new.

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    alejandro.rodriguezc

    I have the same issue, any recommendation?

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    m_parsons

    I have the same problem now.

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    gisbled

    same here. Any advice ?

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    niaomer

    Same here

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    gisbled

    The support was not able to help me. They can't fix this issue.

    They proposed to purchase another Thermo with a very small discount : obvisouly I refused to buy another product due to the poor quality of this item. I changed for another brand.

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    mickrat

    I have(had) the same problem. I’m thinking it’s the spring that contacts the negative end of one of the batteries.  I think it got a bit deformed and is contacting something near it.  Try to pull it towards the outside of the thermo. 

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