Hello, My HR Steel watch is only tracking steps. I've tried to resolve but sadly no luck e.g factory reset, its paired with my phone, I've even gone to the three shop but alas its NOT tracking any activities other than steps. I've had a previous Withing's watch which was great, no issues back then.
I've also had a few techies look at it who have not been able to resolve either. My phone is an Honor 6 which is apparently compatible.
I've also tried everything in the withings troubleshooting sections. All suggestions welcome, does anyone have a contact number for withings? support?
thanks again, Mary