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Batteries died, I left scale sitting on a table upside down with batteries removed for a week until I bought new batteries. After installing new batteries, scale no longer can weigh me, it shows arrow pointing down+right. When I try to adjust my body weight in that direction, it will sometimes change to an arrow pointing up+right, or flicker back and forth.
I tried downloading the pairing software and configuring the scale again but behavior is the same. Anything I can do to try to fix?
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I found this link from Withings support page which contains troubleshooting steps if you see arrows on your scale while weighing in https://support.withings.com/hc/en-us/articles/201489377-Wi-Fi-Body-Scale-WBS01-My-weight-data-seems-inaccurate-What-should-I-do-. I hope this helps you.
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I had same issue and fixed it by cleaning my battery terminals from corrosion. Look at this link for how to clean battery terminals.
https://cleaning.lovetoknow.com/Clean_Alkaline_Battery_Corrosion
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Hi Michael, I’m having the sane issue. Where you able to fix it?
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Hi Michael, I’m having the sane issue. Where you able to fix it?
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