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12 comments

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    jbrown

    My Withings Body Scale stopped syncing to FitBit on April 15th.  Coincidentally, that was also the same day I activated a FitBit Inspire HR tracker.

    Have tried logout/login, revoke access, clear cache/cookies, etc.  Still get error when attempting to link via https://www.fitbit.com/weight/withings

    Anyone have a fix?

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    jamesmaki

    I'm also getting the same error. Mine also stopped syncing on April 15th, but I had made no changes at all in this time period.

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    m_jewison

    Yes, I'm also having the same problem.  Like James, I made no changes at all to either my Fitbit or Withings accounts but my last sync was also April 15.  I'm going to post over at Fitbit as well to see if the Fitbit community has any ideas.

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    ds.derek

    Yep, me too..........last sync was on 15 April and I get the same error.

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    m_jewison

    There's a very robust discussion on this topic over at https://community.fitbit.com/t5/Third-Party-Integrations/Withings-not-syncing-with-Fitbit/td-p/3415007.  Lots of complaints but no resolution yet from Fitbit.  It's not clear if the integration problem originates with Withings or Fitbit, but although there are Fitbit reps posting to the thread on their site it appears that Withings doesn't monitor these forums at all as no one from the company has commented on this six-day-old post.

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    ds.derek

    Thanks for the info m_jewison, I have raised a support request with Withings to ensure they are aware of the issue.

     

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    msamproni

    Same thing here. Just stopped working around April 12th (last sync). 

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    ad.setterfield

    Same, tried linking via third party app MyFitnessPal and that doesn’t work either. Last synced successfully on the 8th April, nearly 2 months ago!!!

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    jatinathome

    Both mine and my wife's Fitbit stop synchronizing with Fitbit in April too! Is there a fix for this or is Withings still working on it?  thank you for your help.

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    sbyrne1000

    I am still having this issue. Can someone from withinings please respond

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    alexanewton211

    I’m still having trouble with this too? Is there not a fix?

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    deena

    No exchange of data between Fitbit and withings/healthmate since mid May. When is this going to be fixed!

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