Sync to phone keeps breaking

louisetaor

May 10, 2019 18:53

Only had the watch about a month and it’s lost connection to my phone twice. Last time I had to uninstall and reinstall. Any other ways to fix and anyone else having this problem?

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Zane

June 22, 2019 01:15
You can try the troubleshooting steps outlined in this article https://support.withings.com/hc/en-us/articles/360013516093. If you still encounter the same problem, you can contact the Withings customer support by clicking this link https://support.withings.com/hc/en-us/requests/new. They should be able to help.
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