Cant turn my Pulse HR on

nelly.hunt

April 26, 2019 16:45

I have this Pulse HR since Christmas 2017. And throughout the time it took longer to turn it on. The batery runs out so quickly. I stop using it since early this year and today I try to turn it back on after charging it whole morning(more than 2 hours) and pressed the button more than 15 secs to no avail.

Does anyone has the same issue? such a shame as i really like it. Can I bring it back to the store? how long the warranty is for?

Many thanks in advance for the response.

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Zane

April 29, 2019 17:01
My sister owns a Pulse HR and she also had the same issue. She contacted the Withings customer support and assisted her in resolving this problem. You can contact them by clicking this link https://support.withings.com/hc/en-us/requests/new.
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