Please help!

ruizmargari

May 15, 2019 04:44

My son is running a very high fever. Now this thermometer will not let me take his temp!!! When I turn it on it just has this annoying message directing me to their website. How do I stop it???!!! I’m desperate! Please help!!!

Comments

1 comment

Please sign in to leave a comment.

Zane

June 13, 2019 16:34

Edited
I hope your son is okay now. Since your Thermo is asking you to go to their website, it means that you may need to reinstall the device. You can follow the steps outlined in this article to reconfigure your Thermo https://support.withings.com/hc/en-us/articles/222420347-Setting-up-my-Thermo. I hope this helps you.
0

Comment actions Permalink

Didn't find what you were looking for?

New post

To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:

Be courteous and participate in the community with a spirit of friendliness and understanding
Respect all users on the forum
Avoid controversy or quarrel
Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
Avoid any and all discussions which contain insulting or discriminatory comments
Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.

Agree

Disagree