My son is running a very high fever. Now this thermometer will not let me take his temp!!! When I turn it on it just has this annoying message directing me to their website. How do I stop it???!!! I’m desperate! Please help!!!
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I hope your son is okay now. Since your Thermo is asking you to go to their website, it means that you may need to reinstall the device. You can follow the steps outlined in this article to reconfigure your Thermo https://support.withings.com/hc/en-us/articles/222420347-Setting-up-my-Thermo. I hope this helps you.
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