OK, so we know it scratches easily... but I wasn't prepared for the glass to crack over the next few hours then the smaller piece to fall out. There's no use anyone pointing me to warranty, it was bought as an open box item from Amazon at discount, the best they'd offer would be discount on another one and I won't be purchasing another one. So seeing as there are a lot of posts about changing the glass I'm gonna have a go and if I am successful I will post how I did it. I'll obviously lose the waterproofing but hey, it's better than not using it at all. I'll keep you posted..