choose language

Deutsch Français 日本語 简体中文

Broke easily

1

Comments

3 comments

Please sign in to leave a comment.

  • Avatar
    and.ferenczi

    Did you manage to repair it? Mine was also broke near the wristband pin, however I didn't do anything but wear it :)

    1
    Comment actions Permalink
  • Avatar
    naseer.ahmed

    Withings customer care was very nice about it - they sent me a replacement after I shipped them back the broken one.

    1
    Comment actions Permalink
  • Avatar
    jencharls878

    I got mine broken as well and I talked to support and they were able to provide options for my device. You can submit a support request at https://support.withings.com/hc/en-us/requests/new so they can check what options they have for you.

    0
    Comment actions Permalink
1

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.