Watch disassociated from the app

tristan

June 20, 2019 19:38

I come home and try to sync my watch, but with no result. I check devices and what to I see. My steel Hr sport is disassociated. I try to connect but I am not able to. I had 30k today.

Why did it disassociate and why I can not connect it without restarting(factory), my watch.

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Raven

October 31, 2019 09:08
I am familiar on how the watch can be dissociated from the the app as I did that recently when I reset my watch. The dissociate button will only be executed if you tap on it anyway. In this case, you really have to reset your watch for you to reinstall it.
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