Where do you replace the glass in Adelaide, Australia for the cracked glass on my Nokia HR Steel Watch? Anyone that can help would be appreciated as it appears very difficult to either contact anyone or advice by watch repairer where to replace.
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Replacing or repairing the glass of the Steel HR is not an option. You can reach out to their Customer Service using this link https://support.withings.com/hc/en-us/requests/new. They should be able to provide you what options they have available. I hope this helps.
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I ahve same problem - lloks rather common - broken glass on watch. Unknown cause. NO way to contct cxustomer service.
Web site takes you into loop. I am willing to pay to have it fixed b ut no local jeweler can do it. Withings isn't interested in helping iot seems. Not sure what to do. Really like the watch and get lots of compliments - but I ferar the warter tight intgegrity is degraded and don't want to chance it. Hope someone can find an answer to this - seems no way to contact Withings to get help - wojld c consider a reduce price for new watch - but ....... ?? Really POOR customer servic e.
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Have to agree with comments above……customer service from Nokia/Withings seems to be extremely poor. I have a crack on glass of Steel HR watch. Took it to a watch repairer who advised that only solution is to go back to manufacturer. I defy anyone to go into the Withings product support site and achieve satisfaction…..there is a “Submit your query” for the most intrepid but there’s no button to actually submit your query….pretty hopeless…..it seems that with even the most minor defect the only solution is to buy a new watch……this is what I’ll do but it certainly won’t be a Nokia/Withings
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