Customer Service phone number

Wi-Fi Body Scale WBS01
Answered

Comments

  • Official comments from Withings
    Armelle

    Hello, 

     

    Thank you for your posting. I am sorry that you are having troubles contacting us. This post here will give you all the information you need on how to reach out to us. 

     

    Should you have any other questions, feel free to ask me.

     

    Have a great day,

     

    Armelle, Withings Customer Service

  • fran
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    I need a phone number so that I may speak with customer service

     

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  • airmiles1
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    Is this the worst customer service ever ? Did anyone get a number to call ?

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  • jredenbarger
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    what kind of product and company is this - no phone number no way to contact  I'm on my 3rd watch and stop telling correct time at 9 months  We need to be contacted or get the message out on the lack of quality here!1

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  • manulenys
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    Impossible de trouver un numéro de téléphone. Mon ECG n'a jamais correctement fonctionné et personne à contacter

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  • madeleine.brand-stoeger
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    I need the Telefon number too. My watch is not working since 4 days and I've no feedback on my several e-mails yet. Very unsufficient customer service.

     

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  • fran
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    need a customer service telephone number

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  • myo79
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    What’s the phone number for customer service? I am going to contact BBB THIS IS CRAP!!

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  • elenakossmann
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    Hallo there,

    I too can´t find the number for telephone support for Germany. Instead I found this string of very unhappy messages.

    Contrary to these messages, I´ve been extremely happy with my Steel HR and Body+, so that I convinced my husband to ditch his old Fitness Watch and get the Sport HR.

    However, one day after we ordered the Sport HR (our third appliance within 2 months from Withings), we found that a retailer sells the same product for 45€ less. We feel a little bit silly.

    Either we need to send back the Sport HR to Withings and order from the other retailer - Sport HR is by the way here since yesterday - or we need to have a refund of an equal amount to the Sport HR ordered from Withings directly.

    Having worked in trade myself I know that retailers decide themselves about the prices of products. However, it´s quite silly, that just a day after the weekend special offer for Withings´ users, a large retailer offered such a low price.

    I hope you can find a solution for this

    Best regards,

    E.K.

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  • beccarir71
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    I've been waiting 10 days for a response from support, I've sent 4 update mails and no feedback from withings. Shame on you for your rudeness

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  • patheodora
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    Dear Withings,

    I love your products. I have a scale and two watches myself. I bought two more watches as a gift, one to my dad and one to my mother in law. The one to my dad never worked. I am on an email communication back and forth with customer service for more than a year. we have exchanged more than 70 emails. 

    It is by far the worst customer service I have ever experienced in a single product. As a result I would never again buy one of your products and every time i get asked where my watch is from as it is so pretty i finish my sentence with "but don't buy it". now my watch also has an issue and I would rather throw it away than go through that pain again.

    Please fix your customer service! add a phone line and become more effective. It cannot be that 70 emails later and a year later i still don't have a product that works. I bought that watch for my dad a year and a half ago and he is an elderly man (ecg is what lured me). with your speed of doing things he may never get the chance to even try it

    what a shame for a company with great products...get your act together! and get customer service! (you obviously don't have any at the moment)

     

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  • alfredo.raya
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    Por favor, me podéis dar un numero del servicio tecnico, atención al cliente o alguna sitio donde reparar mi reloj Steel HR.
    NO Encuentro nada en internet

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  • cosimo.frittitta
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    I boutght december 2018 a Steel HR sport. Now i have display slit. I'd like to know what i can do to replace him.

    Thank you

    Cosimo Frittitta

     

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  • trevor.rowe.uk
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    Yes, me too.  what is the phone number so I can have a reasonable conversation about my Steel HR? 

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  • fran
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    Need a customer service rep - number

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  • neil.barnsdale
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    WBS01 cannot connect to the latest 64-bit IOS. Withings is not going to update; they don't care. Throwing my scale in the trash now. The worst customers service I have ever dealt with. Never buying another Withings product!

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  • daveclayton9
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    My Withing  scale  WS-30 was reporting weather, however it stopped? How do I get it started again?

     

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  • sanj3103
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    I am in the UK, is there a number - I can't find one anywhere

     

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  • 1mejiafamily
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    They are lying there is no customer Service number and I live in the US!

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  • trhitch_2000
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    They put the cuss in customer service. I was very pleased until the watch quit working at 3 months. Now I have to let everyone know that there is no service. Don't buy anything from this company.

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  • martykaizen
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    your customer service is incredibly terrible.  I've never had any worse and I'm very old.   I would like a phone number for live help. How do I find a customer service number?

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  • redvet71
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    unable to set up my new scale, customer service number please

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  • james.dwyer
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    Terrible customer service. No response ever from emails. I will not purchase any further products.

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  • trevor.rowe.uk
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    james.dwyer - Try using Twitter. I’ve just read there is now a customer service phone number. Not before time.

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  • flaminioguerrero
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    I've opened a support case (#1400933) on a new failed BP monitor and all I get is automated responses, no real support, and no phone number to call and get a replacement. = The worst support ever.

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  • robert.miotti
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    Still no phone support?  I didn't know you could get covid over the phone, someone should tell Fauci

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  • gsmoczynski
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    Customer service : 0800 044 3844

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  • airmiles1
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    Customer service : 0800 044 3844 - DOES NOT WORK in Canada. This joke of a company is still the WORST

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  • jakiele1
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    There no one to help with any issues- where is customer service?

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  • paulad_harper
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    Need tech assistance please send me a phone number to call.

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