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Pulse Ox cannot connect with Android Phone

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    yuisora7

    same here

     

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    munfoong

    Anyone can serve our problem here?

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    janskeit.acc

    I also have the same problem after switching to an Android 9.0 phone. It worked well on my old one with 6.0.

    At first, it seemed to work, but took forever, so I stopped the Setup. Now the pulse is stuck with the blinking Bluetooth sign inside the phone icon.
    Also, restarting the pulse did not work.

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    alexyanko3

    Same problem...

    can`t connect my Pulse Ox (2A) to Health Mate after update. Even after Factory reset. Xiaomi Mi 9 SE. All works fine on my old Xiaomi Readmi Note 4 SD

    UPD: can`t even pair

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    janskeit.acc

    After communicating with customer support, I found out that my Pulse (from 2014) is not compatible with Android 8 or higher. But I don't know, if that's the case with the Pulse Ox, since it is a few generations newer. Maybe the support can tell you that.

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