choose language

Deutsch Français 日本語 简体中文
Community Forum
Contact us

Health Mate App crashes

0
Avatar
bie.vanleene
Follow

Since today’s update my app crashes when trying to view details of my swimming activity

Comments

7 comments

Please sign in to leave a comment.

Sort by Date Votes
  • Avatar
    Zane

    Have you tried uninstalling the Health Mate app, rebooting your mobile phone then reinstalling it? If you haven't done so, please try those steps. I hope this helps.

    0
    Comment actions Permalink
  • Avatar
    bie.vanleene

    Thank you! That helped :-)

    0
    Comment actions Permalink
  • Avatar
    gatech1992

    I uninstalled and reinstalled but still crashing. 

    0
    Comment actions Permalink
  • Avatar
    pat28bag6

    My Health Mate app has crashed (it recently updated)

    It will not reinstall  from Apple Store at the moment

    1
    Comment actions Permalink
  • Avatar
    stillwell.richard

    Every time I go into any activity my Withings App crashes, started happening about 2 weeks ago, is this something that’s going to be sorted soon, as it’s making the App pretty useless!

    0
    Comment actions Permalink
  • Avatar
    obirceanu

    Withings app crashes on IPhone every time I try to see my activity. Has been happening for months now. I have tried everything: uninstall-reinstall; update; turn phone off. Nothing. Can we please get some resolution here?

    0
    Comment actions Permalink
  • Avatar
    stillwell.richard

    Exactly the same happening to me, also tried everything!

    0
    Comment actions Permalink
0
Follow

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.

Agree
Disagree