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Steel HR Bluetooth not working

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    cwagner

    After issues with my Steel HR suddenly stop working, I disassociated my Steel HR from the HealthMate app and discontinued the watch’s bluetooth connection to my phone.

    After my watch came back to life,  I too had difficulty connecting my watch with my phone.  I had to do a factory reset:  long press of side button (about 5 seconds).  Press the side button until you see “factory reset”. Press the button until you see “reset in 5 clicks”.  Press the button five times.

    It took me several tries to get the timing of the button pressing done correctly to get to the messages and have the factory reset done.  Then my watch did connect with my cell phone.

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    lodom2

    I have a pair of bluetooth headphones which were nearby and they apparently prevented the phone from finding my watch.

    I turned off the headphones and the phone was then able to connect to the watch.

    I've had these headphones for months and have not had an issue with them conflicting with the watch before.

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    rysmith

    The bluetooth suddenly is not working with my Steel Sport watch on my Apple iPhone. The iPhone bluetooth works on other devices. What to do?

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