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Steel HR Killed by Airplane Mode??

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    lodom2

    You might try making sure you have no other bluetooth devices connected or nearby, then try connecting to the watch again.

     

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    lkhamer

    I wish that was the problem. I have no other Bluetooth devices and nothing else connected. The watch gives no indication that it's even functional.

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    cwagner

    Take a look at this forum thread: 
    https://support.withings.com/hc/en-us/community/posts/360029674793-Steel-HR-died-suddenly

    Leave the watch off the charge to let the battery drain (~24 hours), press the side button for about 15 seconds (you may see ‘Hello” or perhaps “battery reserve” message, then stick it back on charge for about 2 hours, and the watch should revive.

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    withings

    Exactly the same thing happened to me, leaving me for ten days on holiday with no watch. Fortunately, on my return I was able to resurrect it using the procedure detailed here in numerous similar threads.

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    lkhamer

    Yeah, those other threads ended up fixing it for me, too. Guess this was a lesson to always bring the charger even if the battery should last you 20+ days. Boo.

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