My Home camera

jandablo23

July 04, 2019 15:35

My camera won’t move from still orange. I have reset, deleted the app and restored and nothing. It never turns blue.

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jencharls878

July 05, 2019 17:20
You can perform a reset on your Home camera by following the steps provided in this article: https://support.withings.com/hc/en-us/articles/214929108-Dissociating-your-Home. If the same thing happens after this, you can contact the support at https://support.withings.com/hc/en-us/requests/new. I hope this helps.
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