choose language

Deutsch Français 日本語 简体中文

product broken

0

Comments

8 comments

Please sign in to leave a comment.

  • Avatar
    leahbeebe

    Who do I send an email to regarding a broken pulse.  I need to return it.

     

    0
    Comment actions Permalink
  • Avatar
    jencharls878

    You can contact the support at https://support.withings.com/hc/en-us/requests/new if you really want to return your Pulse HR.

    0
    Comment actions Permalink
  • Avatar
    motaesmeralda

    I bought my pulse less than a month its broken with no damage done sent it back to Fnac portugal they said theres nothing they can do

    0
    Comment actions Permalink
  • Avatar
    jurateg

    Same here, it seems this product breaks quite fast.  So far no response from the support site.

    0
    Comment actions Permalink
  • Avatar
    marieodile.luu

    Mine (bought in march 2019) just developped a crack, see here: https://photos.app.goo.gl/xm1fHKZZfyoWHrCz7

    Attempting to contact support

    -1
    Comment actions Permalink
  • Avatar
    sadovskiybs

    Same problem.
    What will we do? Is this a warranty case?

    See here: https://yadi.sk/i/KaaCDqFy6BTFtA

    0
    Comment actions Permalink
  • Avatar
    miadams5

    Same problem with mine, it broke in that same place while I was sleeping. Have contacted Withings support to request replacement.

    0
    Comment actions Permalink
  • Avatar
    tgbtbi

    What a piece of junk this was, pulse he bought OCT of last year.

    0
    Comment actions Permalink
0

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.