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product broken

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    leahbeebe

    Who do I send an email to regarding a broken pulse.  I need to return it.

     

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    jencharls878

    You can contact the support at https://support.withings.com/hc/en-us/requests/new if you really want to return your Pulse HR.

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    motaesmeralda

    I bought my pulse less than a month its broken with no damage done sent it back to Fnac portugal they said theres nothing they can do

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    jurateg

    Same here, it seems this product breaks quite fast.  So far no response from the support site.

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    marieodile.luu

    Mine (bought in march 2019) just developped a crack, see here: https://photos.app.goo.gl/xm1fHKZZfyoWHrCz7

    Attempting to contact support

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    sadovskiybs

    Same problem.
    What will we do? Is this a warranty case?

    See here: https://yadi.sk/i/KaaCDqFy6BTFtA

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    miadams5

    Same problem with mine, it broke in that same place while I was sleeping. Have contacted Withings support to request replacement.

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    tgbtbi

    What a piece of junk this was, pulse he bought OCT of last year.

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