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Who do I send an email to regarding a broken pulse. I need to return it.
You can contact the support at https://support.withings.com/hc/en-us/requests/new if you really want to return your Pulse HR.
I bought my pulse less than a month its broken with no damage done sent it back to Fnac portugal they said theres nothing they can do
Same here, it seems this product breaks quite fast. So far no response from the support site.
Mine (bought in march 2019) just developped a crack, see here: https://photos.app.goo.gl/xm1fHKZZfyoWHrCz7
Attempting to contact support
Same problem.What will we do? Is this a warranty case?
See here: https://yadi.sk/i/KaaCDqFy6BTFtA
Same problem with mine, it broke in that same place while I was sleeping. Have contacted Withings support to request replacement.
What a piece of junk this was, pulse he bought OCT of last year.
If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.