product broken

8 comments

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8 comments
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Who do I send an email to regarding a broken pulse. I need to return it.
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You can contact the support at https://support.withings.com/hc/en-us/requests/new if you really want to return your Pulse HR.
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I bought my pulse less than a month its broken with no damage done sent it back to Fnac portugal they said theres nothing they can do
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Same here, it seems this product breaks quite fast. So far no response from the support site.
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Mine (bought in march 2019) just developped a crack, see here: https://photos.app.goo.gl/xm1fHKZZfyoWHrCz7
Attempting to contact support
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Same problem.
What will we do? Is this a warranty case?
See here: https://yadi.sk/i/KaaCDqFy6BTFtA
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Same problem with mine, it broke in that same place while I was sleeping. Have contacted Withings support to request replacement.
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What a piece of junk this was, pulse he bought OCT of last year.
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