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Withings Move - changing phones

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    Zane

    Please make sure to sync all your data to your account before switching from your old phone to your new phone. Once done, install the Health Mate app on your new phone then log into your account using the same email address and password. I hope this helps.

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    annsofi.lundgren

    I missed to do that.

    My old phone is gone and now I can not get my data into the new  phone.

    What can I do?

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    Sam

    When I upgraded my phone, all I had to do was download Health Mate again and log in to my same account. My data downloaded from wherever, the cloud. I didn't think Withings stored anything permanently on the phone. Did you remember your login?

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