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WBS01 Pairing Wizard does not work on MacOS 10.14

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  • Avatar
    correia.cie

    One Eternity later...
    Pairing wizard is still not working with macOS 10.15
    This is a very stupid situation.

    I guess they want us to buy newer scales with smartphone pairing.
    Disappointed.

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    anthonylpichette

    Darn, I have this same issue and I was hoping I could get it fixed.  It doesn't appear likely based on these comments. 

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    papa3tango3romeo

    Same problem here. Typical that they don't update their software, no wonder they will go out of business with bad customer support.

     

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    calumshand

    I have been a MASSIVE Withings fan for years and told many of my friends to buy their scales. We need a fix for this before I turn my back on their entire offerings ! Cédric Hutchings ; please listen to your fan base.

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    calumshand

    Just tried this again on an older 32 bit Mac. No joy ; bad times when it's the start of a new decade and I want to see my gains and loses over the next few years

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    henrik

    I just asked if they needed help making a new Pairing Wizard. I have written software for macOS X since 2004..... 

    Maybe they will go for it.

    (the icon looks bad in dark mode - but that is irrelevant until the send button works)

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    georgebinns007

    Changed my WIFI today and found this problem. Lucky I had an old Mac which still worked (a good reliable company which supports its loyal customers) unlike Withings, so managed to link it with my new WIFI router. Can't believe you guys didn't produce a 64bit update for this. I won't be buying any more Withings equipment going forward!

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    jari.eramaa

    I had the same problem. However, the solution is really simple. Use any Windows PC, log on to the Withings web site, attach the USB cable and do the configuration.

    I agree that this should work with Mac as well, but you need any Windows PC only for 5 minutes. 

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    kgraversen

    I have successfully been able to change wifi with the current available PairingWizard (1.1.6-mac) on my macOS Catalina (10.15.4).

    It seems like either the PairingWizard has been fixed or that macOS is more relaxed towards the software.

    Either way - job is done :-)

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    szanganeh

    Microsoft, if you are listening, please fix the only value this scale offers or used to offer AKA WiFi Connectivity.  You all have the money and resources to make this fix.  this is simply ridiculous to have a smart scale that is no longer smart because you decided to not update its wifi wizard. Shameful!!!!

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    remypts

    Same frustrating issue here. I am running a current version of MacOS and have upgraded and changed my wifi... 

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    kgraversen

    @sammysamkiani - in my experience, with latest macOS update and latest PairingWizard version, it works without any problems. I suggest you update both and give it another try.

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    artistry

    I am having this problem too - can't update my scale's wifi. Using a USB-C adaptor.

     

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