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My Steel HR Sport is dead



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    Whitings support answer

    Thank you for your response.

    In this case, could you please let the watch drain its battery or at least allow your watch to sit on your drawer or any safety lock for 24-48 hours without any activity? Once done, try to recharge for 2 hours regardless there is no sign of life on the watch. After this, press the button for 6 seconds and let me know if it turns on.

    We will keep this request open for our communication.

    Thank you and have a nice day!

    Best regards,Customer Service | Withings

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