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Pairing two phones with one device

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    ronald.postema

    I would like to know more about this as well. There is an article on the support site which states that it is possible, but I would like to know how this works. I have a current blood pressure meter as well, but even though it is said to have multi user in practice it means that one of the phones has to turn off bluetooth in order for it to work. So in the morning I have to find my wife's phone to turn her bluetooth off if she used the monitor last. 

    Maybe Withings can comment on this question? Is there a user select on the device itself? Before I purchase it I would like to know as well. 

    https://support.withings.com/hc/en-us/articles/360032107714-Setting-up-BPM-Connect-for-multiple-users

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    lauren.bartholomew

    I can’t toggle between users.  It’s easy to figure out how to add users, but how does the monitor know where to write/send the data?

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    fredrik

    I had the same question about several users/iphones connected to a single device and had to really search to find it. The process is not described completely in any written instructions, only partly shown in this video at the 1:32 mark:

    https://support.withings.com/hc/en-us/articles/360026380794-BPM-Connect-Videos

    THE COMPLETE INSTRUCTION

    Note: You switch between users/family members on the BPM Connect device AFTER the measurement is complete, using a long-push on the button (display shows the names), followed by a short-push to confirm the data sync. The data is then sent to that user's phone.

    But before you can do the above you have to create the second user/family member's account:

    1. Create the second family member/user from within the first/primary account, see instructions here (Option 1): https://support.withings.com/hc/en-us/articles/360032107714-Setting-up-BPM-Connect-for-multiple-users

    2. Install the Health Mate app on the second family members phone, and login into the app using the first/primary account login details. Proceed with the installation process to connect to the BPM Connect device etc.

    3. Once the the second family member Health Mate app is installed and connected as per above, log out and close the app.

    4. Open the Health Mate app again on the second family members phone and login with the first/primary account login. At startup you will now get a promt to choose which family member you want to use. Choose the second family member (if this is the second family members phone, that is). 

    5. If you want to connect the Health Mate app to the Apple Health app to transfer the data, you can now do this. The data will transfer separately to the second family members Health app.

    Done. Now you have two family members logged in to their own app on their own phone with their own data flows, but still connected to the same device. Now perform the blood pressure measurement on any family member, and at the end of the measurement, switch to the correct family member shown in the video above (long push on button to switch member followed by a short push to confirm data sync).

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    pedro.matamouros

    Thank you very much for this, very useful. I've ordered the BPM Connect yesterday, so will be the process a try when it arrives.

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    pedro.matamouros

    Worth saying that there's actually two methods for connecting to multiple users, one where there's data sharing and the other where there's privacy. The link is what was shared above: https://support.withings.com/hc/en-us/articles/360032107714-Setting-up-BPM-Connect-for-multiple-users. I ended up going with option 2, and it works very well - at the end of the measurement, when the name of the person shows up on the BPM, you do a long press of the button until the name changes. When the name you want to push to shows up, you do a short press of the button and that measurement is pushed to the corresponding Health Mate account. Works perfectly.

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