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Indicator of charging

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    ct_arnold

    Same exact issue. Only 2 weeks old too. I got a support ticket in- so we'll see.

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    ct_arnold

    OK. So out of desperation I held the button down for maybe 30 seconds. Seemed to reset the device. Appears to be working normally now. . .

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    jencharls878

    I have ordered mine and waiting for it now. In case you are still having difficulty, I think it is best to contact the support team at https://support.withings.com/hc/en-us/requests/new so they can look into it. 

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    russelljmayhew

    To ct_arnold. Thank you very much. Tried it and it is working again.

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    cindymc93

    Mine did not seem to recharge either and now the slow blinking orange light will not go off even after unplugging or pressing and holding button!

     

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    lindaebrewer

    how long does it take to fully charge the battery on the steel?

     

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