Health mate error while setting goals

m.j.kleijwegt

July 31, 2019 07:36

Dear support,

My Health mate app keeps asking me to set goals (although I already did through the web app). However, when I click "tap to read" about setting my goals and then press the button "Set my goals" It asks me to select a user while telling me "no user" and returning an "Internal error. Please try again"

I've tried multiple times on multiple days now, however it keeps returning this error.

Is there any solution for this?

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5 comments

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aliessa

August 04, 2019 21:23
same issue
1

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nicoledberger

August 05, 2019 20:11
I'm also having the same issues for several days.
1

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charlottewalsh1

August 05, 2019 20:12
I’ve had the same issue since i’ve purchased the scale.
1

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lillyschlaepfer

August 06, 2019 17:53
I‘m having the same issue..
0

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nickwooller

September 10, 2019 12:02
Same issue. Very very frustrating!
0

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