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My Steel HR does not charge

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pucelo2000
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My Steel HR is not charging anymore. Charger seems to be OK. My watch is still in warranty, so I hope a solution from Withings.

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    Raven

    I heard about this same problem. You may check this out: https://support.withings.com/hc/en-us/community/posts/360029674793-Steel-HR-died-suddenly?page=6#comments. I hope this helps.

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    pucelo2000

    Thanks Raven. Unfortunately my problem seems to be different. Support has sent me a new charger to check if the problem is the charger or the watch. Now I am waiting its arrival. In the meantime it is 12 days now without watch. Withings support is not  really fast. I had recently a problem with an Echo by Amazon, and in 2 days I had a new one at my home. Time to move from Withings.

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