notifications

Steel HR / Sport
Answered

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  • o.sapozhnykova
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    I experience the same issue all the time. Don‘t use the DND mode at all. I had a chat with support with the result: the software has to be fixed, please wait for update. The consequence: I have to reset the watch each couple of days to receive notifications. It’s more than annoying. The last conversation with support was about a month ago

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  • brianpongan
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    Have there been any updates as of recently? I've encountered the same issue which started a few days ago. Sadness... 

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  • jencharls878
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    In order to receive notifications, you need to make sure that you do not have the DND enabled. If this is enabled, the notifications feature will surely not work properly. If you are still getting problems with the notifications, I think you need to talk to the support at https://support.withings.com/hc/en-us/requests/new. I hope this helps. Ciao!

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