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Sleep - two devices on same user

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    Zane

    We can only install one Sleep per account. If you have multiple Sleep, you may need to create a user under your account then install the device there.

    -1
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    roman.wieland

    Having the same issue... Any solutions?

    2
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    henri.martinez

    Bonjour,

    J'ai soulevé le même problème il y a environ 1 an avec l'assistance.
    Ils m'ont fait créer deux utilisateurs (avec le même compte Withings), mais ce n'est pas concluant. Les données de sommeil ne s'agrègent pas on voit un utilisateur ou l'autre, pas les deux en même temps.

    Ce que je fait, mais c'est casse-pieds :
    Je télécharge les données des deux utiilsateurs puis les agrège moi-même.
    Il faut être un peu techicien et faire un peu d'ingiénérie inverse pour ça car il n'y a aucune description de fichier.
    Et ensuite, pour consulter les données il faut aussi se constituer ses propres applications.

    Bref, pas vraiment pratique.

    2
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    koenraad

    Some problem here. I contacted support and asked them to file a change request. The guy told me he would. One year later and nothing whatsoever changed. This is by far one of the most promising products with one of the worst software features at the same time. It cannot be that difficult to allow you to ‘pause’ one product and ‘resume’ another manually for instance. Or just merge all data from both products.

    2
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    jonathanbean

    Totally agree this is a ridiculous outcome.  You want to take care of your fans, and not to support fans that have multiple beds (I have six I sleep in depending on the time of year), is a stupid move.  Withings - please keep your fans happy!

    2
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    guy.mayhew

    How is this even a thing - surely it would be useful to have multiple devices on one account for those with spare bedrooms (or even a second home)!

    2
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    tagcdog

    Adding my +1 for this feature. I live in two separate places and would like to track my sleep in both places without taking my device back and forth.

    1
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    darren.higman

    Same problem here. Easy to install two BP devices but can’t install 2 sleep trackers? Doesn’t make sense since there are two devices that have unique digital ID’s right?

    1
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