For the second time my watch has gone dark and will not charge. I had this problem before and it was fixed by following these instructions I received in response:
"Could you please connect the watch to the charger for two hours, press the button on the side of the watch, and let me know if it now powers on when the button is pressed?
If the watch does not power on, please put the watch back on the charger and let me know if the screen lights up while it charges. If it does light up when reconnected to the charger, please rinse the watch in warm water for 20 seconds, dry the watch, and then press the button again."
I followed this again but the watch is still dark/dead.