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App logging multiple weights in one day

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    catparker689

    I'm finding multiple weight readings going back to the beginning of the year. Mine don't seem to vary, but do not show body composition. Just weight and BMI. The times these weights are logged are frequently when I'm at work, and for June 15th, there were at least 100 duplicate entries that I had to delete. This seems to have started yesterday, as that's when I first started getting the multiple readings. It just also retroactively added extra readings back through January. I'm still in the process of deleting all the extra readings.

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    smswetz

    I have also been having this issue and it’s INCREDIBLY frustrating. At this point it would be easier for me to disconnect the app and just log in Apple Health.

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    jkw

    This is what Withings customer service told me to do and it fixed the issue:

    - Do a hard reset (remove batteries for 60 seconds then reinsert)
    - Log out your Health Mate account.
    - Uninstall the Health Mate app.
    - Reboot the phone.
    - Reinstall the app.
    - Log back into your account.

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    marcolevy1

    Was getting weight readings every 3 hours and into the next day. Did the above and BINGO problem was corrected!!! Many thanks  for posting this fix as it took minutes to clear-it-up!!!!!

     

    UPDATE: I just got 3 scale measurement readings today and I only weighted myself once this am??? Just sent a note to the support team.

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    marcolevy1

    Update: On my iPhone 8 under "Health App", then sources, then MyFitneessPal I allow MyFitneesPal to write to everything except EXCEPT weight. I also allow it read all data. Then I go back to sources and under Health Mate, I allow it to write data to nothing and under read data I allow to read only steps and weight. I was getting weight readings in my Health Mate every hour after initial weight in and the situation so far has been resolved

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    mikko.stenlund

    In my case this was a cross-synchronization problem between MyFitnessPal and Health Mate. Solution: (1) go to Health app profile -> privacy -> apps -> MyFitnessPal and there (2) uncheck Weight under “allow to write data”.

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