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Pixel 3XL can't find BPM Connect

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    mgallizia

    I have same experience yesterday: solution was using and old tablet with and old android version. Maybe new bluetooth interfaces (and processors) are too fast for this device.

    Cheers

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    ryan.truran

    I have a pixel 3 and was unable to pair. ended up using my iphone

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    Ichigo

    After trying to perform a factory reset and still your phone can't find the BPM Connect, I suggest contacting them directly at https://within.gs/help  so they can further assist you.

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    godavid64

    Has anyone comes up with solution to the pixel 3xl bp connect failing to connect on a regular basis? I've been in contact with Withings support several time in the last month and the only suggestion they have come up with is to reset the factory settings. I've done this several time and the longest I've been able to connect with app is seven days then its stop again. The latest debacle reseting factory  settings I got only one reading yesterday and none today. I have the Winthings Body + scales and it connects flawlessly with the app. I don't think its the phone or the app. I think its the firmware in the bp connect that is the problem but I'm not a software engineer. So I don't know. I keep asking for a replacement or my money back. 

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