choose language

Deutsch Français 日本語 简体中文

Under mattresss or under mattress pad?




Please sign in to leave a comment.

  • Avatar

    Try both! For me using it under the pad only was really uncomfortable and way too sensitive, but under the mattress worked like a charm! You can tell that it's not registering properly when after a good night's sleep it tells you that you've been awake twice and moving a lot😅.

    The pad is supposed to go under the mattress, as described in the manual.

    Comment actions Permalink
  • Avatar

    I've been using it under the mattress pad and it has also worked like a charm for me.  I'm still quite surprised at the level of detail it's able to pick up and is under an 18 inch mattress.

    Comment actions Permalink
  • Avatar

    There are actually two ways on how you can set up your sleep pad.

    First, placed it between the mattress and the box spring/bed platform.  

    Second, it can also be placed between the mattress and mattress topper/pad. Make sure it is placed at chest level.

    You can visit this link to know more about the product.




    Comment actions Permalink

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.