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Pregnancy program

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  • Avatar
    enea.pestelacci

    was able to activate by hacking the request sent by the static page... to include the weight and the correct profileID (by default it was using my ID and not my wife's...)

    I had to logout and login in the app to see the correct tracker.

    Bottomline, hope they fix the activation page soon!

     

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    keeress

    There seems to be a page i should be able to access to modify my information, the address should be 

    https://static.withings.com/content/pregnancy/boarding/index.html?mode=update

    but when I try to access this page, it loads for a split second before redirecting me to a page that says to deactivate the program 

     

    mine is loading the right profile but still saying 0kg

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    arianahlavaty89

    I had the same issue with the weight. I worked around it by editing the form and changing the “display:none” to “display:block” in both the first weight and current weight.

    Obviously the service that returns those numbers are not working properly but at least they could allow to add them manually.

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    keeress

    Just tried this. This was the first time I got through to a screen that said pregnancy mode was successfully activated. And yes! It worked! Thank you so much!

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    ninadorcic0

    Ok, I have edited everything that is suggested.

     

    Uppon clicking ACTIVATE, nothing happens (it stays on the same page). When I go on my mobile phone and click join the pregnancy program I get the generic version (last period 1970 :D :D).

    Only when I am already in that generic program, then I can click activate on PC and it says 

    Pregnancy Mode has been successfully activated. 

     

     

    But then again when I click on pregnancy program on my phone it is just showing me the screen to deactivate the program.

    So I can't really join the program. 

    I have edited everything as suggested.

     

    EDIT: and if users figure out the issue within a day what are developers really doing?

     

     

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    thana_donv

    Same problem, so disappointed

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    raj.joneja

    Same issue for me even in May 2020. Seems like Nokia / Withings take the money for the scales and then don't care.

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    rachael.helsby

    Same issue still November 2020 almost a year later!

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    jackiecdanielson

    Yes, same issue a year later and support’s response is that they are aware and it’ll be addressed in the next update. Whenever that is.

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  • Avatar
    ratiba.benmouhoub

    Tested today, 

    And unable to join the pregnancy program still...

    I am very disappointed, the only reason for buying this scale was for that feature only.

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    basakdurna

    How Withings can't find a solution for such a small problem? How can we trust them? I sent an e-mail but got no answer.

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    kbubelnik

    I am having the same problem. If anyone receives an answer to this please let me know! I purchased this scale for this feature! I'm so disappointed.

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    canukul

    I am also trying to use this but it’s useless. Now I see based on this thread that it has been useless for over a year.

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    jlr07h

    It seems to me that a company that sells a product, and advertises a feature of that product prominently on the box, is conducting false advertising if an issue persists with that feature for over a year. I wonder what a consumer protection agency might say about deceiving customers for a product that retails for $110 US Dollars at Bed, Bath, and Beyond. It’s more than disappointing, and they should be made to fix it.

    Edit: I was frustrated enough to report it to the Federal Trade Commission as misleading, unsafe, and potentially fraudulent.

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    jason.tiernan

    Having exact same issues. Can’t activate. This is disappointing.

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    rachael.helsby

    Hi All! I have just had a message from support telling me the issue has been resolved.
    I was able to set up the programme without any issues. I hope you all are able to do so too! 😊

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    k.schildkroete10

    Hello all. I bought the body+ recently and when I activate the pregnancy mode (after restarting the app it at least shows as active), the initial weight is still shown as 0kg (probably because back then I did not have any weight entered into health mate yet, as I wasn't using it back then). I already tried terminating the pregnancy mode, entering a weight for before the first day of pregnancy, and re-starting pregnancy mode, but it still shows as 0kg. When I go to "check pregnancy settings" and there to "update settings", the screen just shortly flashes and then takes me back to the pregnancy mode overview.

    Any way to fix this by now?

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