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Don't know what happen but the apps are no longer connected and I keep getting a permission loop on Health Mate.when trying to give said permissions for Samsung health. I uninstalled Health Mate hoping it would fix the issue but that didn't fix it. I do not want to uninstalled Samsung Health because that data is more important than whats on Health Mate.
I am on a s7 android v 7 and it just stop working yesterday.
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I'm having the exact same problem.
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I'm having the same problem. When trying to re-establish the connection, it says I need to scroll down to the bottom of the permissions to accept, but there is no scrolling possible. Used to work fine, but just quit at the end of August.
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Same problem here as well. Suddenly not working. This is not the first time this happens. On Note8 - Andoid8 - All SW updated!
Hey Support - do you want happy costumers - then please give us a fix ASAP or at least give us an estimate when we could expect a fix!!
No responds means you don´t give a SH-T and we all will go elsewhere in the future!!
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I ended up uninstalling the Health Mate app and re-installing. It worked fine after that.
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Thank you dustin.lunde for the quick reply :-) I wish Withings Support would always respond as quickly as you did!
Reinstalled Health Mate and it seems to be working again, even though the steps of 13 days were lost!!
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This still hasn't worked for me
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S21 samsung here with the same problem. Please assist
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