For quite some time weight data has not been synchronizing with Endomondo – Is this a issue commonly know or is it possibly only an issue with my account ?
-
Sad to hear I am not alone .... Currently I have also contacted support at Endomondo, However is is really difficult knowing which support to contact since we have no way of knowing what is causing the issue ..... I also "lost" my data sync in October 2016, so a fair bet is that something happened around that date.
-
@luigicito.lc ..... Nope have not gotten any feedback yet from Endomondo or Withings :-(
-
Their answer...
Thank you for contacting us. I am sorry that your weight data does not work with Endomondo. I'll be happy to assist.
I'm sorry to hear that you are experiencing trouble in syncing data from your account to Endomondo. The connection on our end to send data to all partners is currently working properly. If data is not properly syncing to Endomondo, we recommend that you unlink and then relink the two accounts. If after doing this the data still does not transfer correctly, or you are unsure how to unlink and relink the accounts, please contact Endomondo support for further assistance. I apologize for the inconvenience that this is causing.
Comments
9 comments
Please sign in to leave a comment.