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Scales stopped working

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    Raven

    It is strange that the scale won't power on even with 60% battery. If pressing the button doesn't work, you may also try to use a different USB cable. I hope this works.

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    fairhurst11

    hallo,
    my scales stopped connecting with my phone 2 days ago so I've tried to restart it and had no success. please advise.

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    fairhurst11

    to add, the scales turn on - it's apparently gone back to factory settings, but my phone doesn't
    read it via the health mate app

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    benoit_cassar

    Hi!
    Today my scale stopped working too... With 73% battery... no screen, charging not working, pressing the button is not working too...

    What I can do??

    Anyone can help me??

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    info

    I am sending the scale back. As soon as I paired it with my phone it quit working altogether. Just a black screen. I am sending it back to Amazon. Very disappointed

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