Won’t turn in

john.m.haywood

October 03, 2019 05:44

I have had my Body Cardio scales a few months. All has been ok u TIL this morning when it will not turn on. I have charged it up and it’s got 45% and increasing so charging. No other display is shown. I have pressed the small button beside the charging point but it will not turn on. Likewise f I stand on it. I also don’t know how I contact Withings as there is nothing on the app with contacts details??

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Zane

October 03, 2019 17:18
You may try to reboot your scale by pressing and holding the button for 20 seconds then charge it using a different micro-USB cable for a full 5 hours? If your Body Cardio still won't turn on, it will be better to get help from the support team using this link https://support.withings.com/hc/en-us/requests/new.
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jdirishrover

November 28, 2019 16:00
I have bought a Steel hr watch for my girlfriend for Christmas. I want to buy a bedside charging stand but can only find Apple Watch stands with magnets on them. Would I be able to rest the Steel HR on the magnets and have it cable charge without the magnets effecting it? Ideally I would like to see someone selling an elegant stand for the Steel HR to charge on
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