Can not factory reset watch. Followed the directions by pressing the
button until "factory reset" appeared on screen. Pressed button once
and got "erase flash cache" on the screen rather than the expected "press
button 5 times to reset" Pressed button several times and did not get
the reset screen. Not sure what to do now.
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I also have a Steel HR Sport and recently, I did a factory reset as I need to pair it with my new phone. To reset it, once the word 'Factory Reset' shows on the watch's display, you need to press and hold the button for a second and you will see 'Reset in 5 clicks.' After that, press the button 5 times and the watch will be reset to factory settings. I hope this helps.
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