Steel HR screen issues

xp93293

November 03, 2019 15:44

The last days the screen of my STELL HR displays the graphics distorted or misplaced. After several resets can turn normal and later the same problem comes again. Could it be a battery issue? Can the battery in Steel HR be replaced?

Comments

2 comments

Please sign in to leave a comment.

Raven

November 04, 2019 18:30
I think the battery of Steel HR doesn't really affect the distortion of the display. There might be something else. Also, the battery of the watch is non-removable. You should contact Withings to check your watch. Try this link: https://support.withings.com/hc/en-us/requests/new.
0

Comment actions Permalink
enricos1997

November 06, 2019 16:56
Raven, do you work for Withings?

Asking because, posts with your comments appear to be answered, apparently.
0

Comment actions Permalink

Didn't find what you were looking for?

New post

To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:

Be courteous and participate in the community with a spirit of friendliness and understanding
Respect all users on the forum
Avoid controversy or quarrel
Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
Avoid any and all discussions which contain insulting or discriminatory comments
Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.

Agree

Disagree