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Too difficult to get warranty honored

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    tom

    Roman, I have the same problem trying to get a watch replaced or fixed. Withings support wants to blame the charging cable, but I have another watch that’s working and have proven the cable is fine, so now support has to invent another hoop for me to jump through. I’m looking for evidence that anyone has ever received a replacement from Withings.

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    devin.house

    Me, too.  Same problem with cuff.  Withings support eventually sent me back to the retailer, who they said would honor the warranty?  Guess what?  The retailer refused to do so.  I'm posting to let others know they don't honor their warranty.

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    alex.b.abate

    I have also struggled to receive adequate support with problems I have been having with my watch—low step counts, notification don’t work, low distances measured, and even it automatically assuming my activity is all swimming. I don’t love the answer that it is futile to pursue the warranty, but at least I know and can stop wasting my time.

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    disselberger

    I had the same, alex  it took me 3 months and many emails to realize that I wasted my time and customer service don´t know

    what service really means  NEVER WITHINGS again!!

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