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Web App still not working

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    jcjohn.sesecuneta

    Actually the same issue under Windows 7 with the latest Firefox Dev and Chrome Canary. The main page very rarely loads at all.

    It only works fine under Android 9, Firefox Dev and Chrome Beta.

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    Ichigo

    Try to clear your browser's cache, cookies and history. If the issue persists, try with a private browser like Incognito. If nothing happens, contact them directly at https://within.gs/help so they can assist you further. 

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    jcjohn.sesecuneta

    On my end, already did that of course. It's the first thing you do browser or app, clear this and clear that. 😝

    Now as to contacting them directly, are you saying they don't read their own "support" forums?!

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    davorc

    Ichigo: The setup of my browsers is to delete all cache, cookies and history every time I close my browser(s). This problem is more pronounced with  Firefox browser and a little less with Safari browser. I forgot to mention that I've also played with "Enhanced Tracking Protection" button (on/off) in Firefox, but the browser's behavior remained the same. Sometime it just worked but then I need to reload HealthMate web page 20x to get any response (if any). Usually I'm using Withings HealthMate web page early in the morning (around 07:00). 

    Yesterday afternoon (29.11.2019 CET) I tested it on Linux Ubuntu 19.10 with the Chromium browser (not my default browser). It seemed to work just fine, Firefox had the same problem.

    Google Chrome? No thanks. I value my privacy.

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